Reports on complaints made to the Local Commissioners for Local Administration in England and Wales (The Ombudsman)

Archive Collection

Scope and Content

Typescript reports, sometimes photocopies, relating to specific cases of alleged maladministration by Local Councils and other bodies. Report usually contains a detailed description of the complaint and attempts to seek redress with a conclusion by the local commissioner hearing the complaint.

Administrative / Biographical History

The group Justice campaigned for reforms in the areas of administrative law, civil justice and criminal justice. The recommendations from their 1961 report "The Citizen and the Administration" (see U DJU/3/14-18) led to the 1967 Parliamentary Commissioner for Administration Act which created the first British Ombudsman. The system was expanded into Local Government (for England and Wales) with the 1974 Local Government Act.

The Local Government Ombudsman investigates complaints of injustice 'as a result of maladministration' against local authority bodies including councils and police authorities. They provide a dispute resolution service once the organisation's own complaint procedures have been exhausted. The Ombudsman has no disciplinary powers but provides advice of good practice and offers training to Councils in resolved complaints.

Conditions Governing Access

Access will be granted to any accredited reader

Custodial History

Donated by Norman Lewis, Department of Law, University of Hull, April 1978

Related Material

Justice [Ref U DJU]

Archives of Liberty (formerly the National Council for Civil Liberties) [U DCL]

Justice / All Souls Review [U DNL]

Papers of R.C. H. Briggs [U DAJ] relating to the Justice / All Souls Review